Extra Space Storage - 3046 - Birmingham - Center Point Pkwy

Terah LeAnn Jackson

I have had the absolute best experience with this company! Initially, I spoke to Tony on the phone and he was such an incredible customer service representative. He made sure that everything was taken care of and that I was treated incredibly well. He met my needs super perfection, and made sure that I was very satisfied. Once I arrived on site, I realized I had requested a unit that was too small. Then, Kia, the precious customer service representative on site at the location on Centerpoint Parkway, was absolutely incredible! She made sure that I got the proper size unit that I needed, took me for a viewing of the unit just to make sure I was satisfied, and was the kindest person I could ever have asked to help. She made sure that I had the correct lock for my unit as well as made sure I had the gate code if there were any problems. She showed me the app and told me how I could get in without any problem hands-free as well. I think she deserves a 25 out of five star rating! I’m so grateful that she helped me and I look forward to dealing with her from this moment on!

A R

Spoke with Kia in today! Her tone was very inviting, she was knowledgeable and was great with giving different options on pricing, etc. My questions asked were answered with confidence! I so appreciate the great customer service rendered.

Keisha Lewis

My wonderful and professional representative Kia was absolutely amazing. She was very helpful and knowledgeable. She went beyond the call of duty to help me get into my storage unit when I wasn't able to open it and for that type of customer service I'm truly grateful 😊😊😊😊😊😊

Btone Bandit1911

Kia was very professional and knowledgeable about the set-up process.She was extremely helpful and very patient with my questions.Awesome!

Nena Oledibe

I was assisted by a young lady named Kia who was very helpful & knowledge when it came to assisting my needs & answering questions. She was very polite & considerate. Her positive attitude & great customer service is why I would highly recommend this storage facility to anyone.