Public Storage - Birmingham - 1120 Huffman Road

Sara Kelly

👑 Queen was amazing. I went through several agents who were unable to resolve my issue . Queen handled within a few minutes. If I were able to give 10 stars she would definitely receive them

Valeria Robinson

Employee Queen is so Awesome!!! I can't thank her enough. My brother is a disabled Vet and Queen goes over and beyond to help me and him. She has excellent customer services skills. She is kind, polite, very informative about Public Storage and respects handling private personal customer information. Queen has been able to help me setting up my brothers' account, download the Public Storage App, to helping us properly securing our unit, and she is always prompt returning messages. Queen is very professional with a caring heart. She gets the job done and more! Thank you for your patience. I wish there were more people like her. She is truly a Queen at what she does!!! Thank you from customers Ms., Robinson and Mr. Hudson.

Candice Matherson

Ms Tammy was wonderful! very professional, handled everything very quickly and helped us with all our needs. If you use public storage huffman road ask for Ms Tammy.

Derrick Moore

Ms. Queen have consistently gone above and beyond to assist me with various needs, whether it involved extensions, property access, or general inquiries. Her dedication to customer service has truly made my experience remarkable.

Blessed R You

I want to take a moment to recognize the District Manager Mrs.Jordan for her genuine care, compassion, and professionalism. I have been a renter at this storage facility for over three years, and during a very stressful time in my life, her kindness truly meant more than she may realize. She showed real concern, listened with empathy, and did everything within her power to assist me. That small act of kindness helped ease a great deal of mental distress and gave me peace of mind knowing my belongings which hold so much of my life were treated with care and respect. Customer service like this is rare and deserves to be acknowledged. I am truly grateful for her compassion and dedication to her renters. Thank you for going above and beyond. I would also like to give a shout out to Ms.Queen, the manager for trying to do her due diligence on assisting in every way possible that she can to keep us up-to-date and informed down to the T with when our payments are due and just trying to do her best with helping us keep our belongings as well cause boy I tell you I’ve had some trying times and this Ms Queen really been very nice and encouraging with her good spirit so shots out to these two ladies who doing the best they can to assist in making everybody feel like family and showing that they actually care to do everything that they can within their power to help.