Public Storage - Phoenix - 2421 N Black Canyon Hwy

We had Connie assist my husband and I. She was truly amazing. Great customer service. She was kind, and friendly. Overall great. It was a last minute thing, and she made the whole experience easy.

Great value, super easy checkin, Alexis was awesome!

I searched a few places nearby and the prices were more than Public Storage. They have a great deal right now. Connie was super helpful and asked me if I needed anything that would help such as a lock, moisture absorber, mattress bag, and insurance. I purchased all and came out on top. I would have forgotten some of these items had she not asked me. I highly recommend purchasing the moister absorber especially for AZ. I know you may be reading this to help in your search for storage units and sometimes there will be a review that will make you second guess doing business with Public Storage. Just know that there will always be someone who is going to leave a bad review due to a misunderstanding. Everything is explained up front which is why they ask you to come in person. I am very skeptical and will always ask questions. Don't sign anything if you are not sure about something. Simple! As a side note, the reservation contract begins the day you reserve a spot. Example, if you reserve on the 1st and won't move in until the 25th, your reservation and costs begin on the 1st when you make the initial reservation. They are upfront about this. We make it harder for ourselves when we don't understand. It's ok to ask questions. Almost forgot, they have an app you can use so you don't have to get out of your car to open the gate! HIGHLY RECOMMEND!!!