Public Storage - Carmichael - 7640 Fair Oaks Blvd

JENNIFER CASSANDRA LOVE

February 21, 2026

I have been renting here for at least two years now I believe. The prices keep going up dramatically without notice. It might say that the prices will go up without notice in the fine print which of course I cannot read lol. David has helped me quite a bit and so has Aaron. I do appreciate everything they have helped me with lately it's been rats Yes there are rats in my unit I'm afraid to go in there because my husband saw a big one the other day and I'm actually trying to move out of that one into another one but I'm so afraid to even get my items. It's so disgusting they have eaten through our bags ,our clothes ,several items within our unit .no we do not have food in there at all. I'm not sure how they got in there nor do I care to know I just don't want them in there. The insurance states that we only get $100 back for the damages with a 250 deductible or something like that I'm not sure anyways we sent pictures of the ruined items it doesn't matter it's well worth over $100 but there's nothing I can do at this point I just don't know how I'm going to get the items out of the other unit right now I'm freaking out about it cuz I don't want to pay for this unit any longer it's ridiculous it's costing me $153 a month for a 5x10 that is utterly ridiculous! You've got to be kidding me and and for the past few months there's been rats so tell me why should I even pay that!!?? that's ridiculous!!!! I went online and got another unit there, same size $44 a month or $45 a month!! I just don't get the pricing situation it's so stupid, but anyways right now I'm dealing with the rats and I'm I'm just freaking out really so I'll see what Aaron and David want to do about that lol maybe I'll have them go in and get my stuff out just kidding I would have given this place more stars if the rats weren't there but David deserves five stars and Aaron deserves five stars by far thank you for all of your help I appreciate both of you very much. P. S. This just cannot be okay. And it gives Public Storage a bad rep! With the extremely high pricing and now the freaking rats oh my gosh okay that's all I have for right now. If by chance they do get taken care of and everything gets cleaned up I'm more than happy to give more stars to public storage okay thank you for listening bye-bye

Megan Hosmer

PHENOMENAL CUSTOMER SERVICE. Today, Felecia went above and beyond to diffuse and resolve a frustrating situation for me. She listened to my concerns professionally yet compassionately, thought through a solution, and found a resolution that fit my needs perfectly. Thank you again, Felecia. I appreciate your help.

Veronica Tuesday

January 31, 2026

This facility will take zero accountability if your storage gets broken into and stolen. The mandatory insurance won't cover any stolen or damaged items unless you have receipts for every single item you store. Public Storage left their gate wide open for two months and during that time our unit was broken into on the public storage provided lock, somehow the lock wasn't just cut but missing, so insurance claims no damage was done to the lock so they won't cover. Suspicious. Once public storage notified us of our unit being broken into they provided another lock. After filing a police report the officer mentioned the gate has been left open and there have been many break ins since December. We rented a U-haul to come empty what was left in the unit and noticed we had been hit a SECOND TIME! Once again it was the public storage provided lock that this time we found cut. We really think that public storage has something to do with this and at the very least they have been negligent. If you value your items, do not store here, it's not worth the never ending increasing of rates, violation of privacy, rats, roaches, and break ins. Store literally anywhere else. Don't fall for their paid for 5 star reviews, this place is a dump and the staff will not help you.

Richard M

January 26, 2026

Worst place to store your items. There are always “sketchy” people around the facility and the gate usually wide open. We got our unit broken into. When filed the police report, the officer told us that they had 15 break ins in 2025. Management is almost non-existent and I almost want to say that if he lives there, he may be part of the scam. How can he not know what goes on? The place is also rat infested and always dirty. If you do rent here, I advise you to use 2 pad locks and check in every week. Thieves broke our lock and put one of their own. We thought all was good until we tried to get in our key didn’t work. To top it all off, our rates were going to go up. Poor business, but I guess they keep it up because people keep renting those units. Be aware.

Lu Mohatt

Manager very helpful, knowledgable and efficient. Friendly and keeps the grounds in very commendable shape. I have referred others to this storage facility--definitely one of PS top performers! Thank you Dan!!!