Public Storage - Fresno - 5045 N Gates Ave

jose vargas

February 15, 2026

Public Storage has been, without question, the worst storage facility experience I’ve ever had. My RV trailer has been broken into multiple times. On one occasion, the perimeter fence was cut. I personally purchased plywood to temporarily cover the hole while waiting for proper maintenance to repair it. That was over a year ago. Recently, I was notified again that my RV had been broken into, and when I inspected the property, I discovered the fence was never repaired. Despite multiple notifications, nothing was done. The lack of accountability is shocking. The district manager has been unresponsive, and when I asked what steps could be taken to prevent this from happening again, the response I received was simply that I should move my RV to another location. Instead of addressing the ongoing security failures such as repairing the fence, increasing security, or closing compromised access points the responsibility was pushed onto me as the customer. I am extremely disappointed and cannot wait to remove my trailer from this facility. I would strongly caution anyone considering storing valuable property here.

mohit kumar

I had a very good experience with Alas and Shrely. The staff is professional, polite, and always ready to help. They explained everything clearly and made the whole process easy. The service is fast and reliable. I feel my belongings are safe here. Highly recommended for anyone looking for good storage service!

Robert Lewallen

Alice greeted me when I was in need to finish up a contract here at public storage. She was very kind courteous and willing to help me figure out the details so that I could do what I needed to do. She not only saved me time but she made my day a little bit brighter with her very pleasant and professional attitude. It's because of her a professionalism that I will continue using public storage for all of my storage needs. If she wasn't so happy with her current job I would invite her to join our corporation in a minute she's exactly the kind of professionalism that we look for in new associates. Professor Llewellyn CEO, LB mechanical services Incorporated.

Jonathan Leyva

Shirley was great, was very helpful and got me out of there so quick. I will recommend anyone. Thank you Shirley for you time and for your services I appreciate you 🙏

Judy Sayaseng

Everything went smoothly and Alice is such a great help. She was very nice and welcoming. She helped us with our storage spaces and upgrading our spaces quickly and efficiently.