Public Storage - La Mirada - 15034 Alondra Blvd

RAFAEL MUNOZ

My Wife kept her personal belongings for 19 years. When we look up the belongings today, it’s all intact, the boxes and belongings are all in good shape. Mike the person who helped us, excellent customer service. He helped us with our needs and questions. Thank you Mike from the bottom of our hearts. He was very helpful went out of his way to help us He made our Day. God Bless you Mike

El Guapo

October 3, 2025

The facility IS neat and clean and the hours that I can access my unit are fine, but my problem is with the way the property is managed. Specifically, the front office. I have been here for 10 years and it is a crapshoot whether you find someone in the office to talk to. This is a small facility and it seems there is only one person to do everything. I've been at larger PS facilities with more personnel and I was always able to visit the office during business hours. Not so here. When I first started here, they would put a sign up that said "Be back in 15 minutes" (or whatever). BUT they wouldn't note what time they left! A minute ago? 14 minutes ago? So that was an inane and useless sign, and I notice they don't use it any more. There is a Customer Service # on the door to call for help, so you call it and go through the prompts to get to "Talk to the property manager", thinking you'd get to the manager's cell, wherever they were on the property, maybe they would come to the office if you needed them. Nope. The 3 or so times I tried that I got a voicemail message that said "leave a message". So maybe 80% of the time you find the door locked, no one inside, and no way to know when they will be back in the office. If you had to buy some boxes or wrapping supplies, or a lock, or had an immediate question about the unit, you are screwed. I am leaving this mis-managed facility and going back to my larger facility, which is farther away, unfortunately, but at least they have good customer service, rather than non-existent and severely lacking service.

Diane Mahfouz

Mike was great! He helped us find the perfect size unit for our needs. Very fast and smooth process as well. Thank you!

Dewi Ayu

Mike was so helpful and attractive .. thank you so much for your help today … it’s my first time rent public storage and it’s wonderful service …

M K

Dropped by here to view the storage units like a month or so ago. Mike was kind enough to show me around and answered all my questions! The place is clean but wish they had a few more dollys/carts. Thank you Mike!