Public Storage - Sacramento - 311 N 16th Street

Allison

Petra gave great service. She secured my unit when I accidentally did not lock the lock. They do daily security checks. Gave me an immediate call and set my mind at ease. Thank you, Petra! You are awesome! Also, the location is extremely clean and safe, with staff on site cleaning and making sure no one is there that should not be.

Juan'ya Simmons

I’ve had a storage unit at Public Storage – 311 North 16th St, Sacramento for 9 years, and today I was reminded why I’ve stayed so long. PETRA was absolutely wonderful—kind, patient, and incredibly helpful. She took the time to help me find a great discount, which truly meant a lot to me. Customer service like this makes all the difference. Thank you, Petra, for your professionalism and genuine care. Highly recommend this location! THANK YOU PETRA!!!

iyanna jennings

Petra is amazing.i had such a great experience at Public Storage thanks to Petra. She was incredibly kind and gracious from the moment I walked in. Her customer service was on point. She moved with efficiency, explained everything clearly, and treated me with so much respect. You can tell she genuinely cares about the people she’s helping. I truly enjoyed her energy. Thank you, Petra, for making the whole process smooth and pleasant.

Bonnie Lee

Petra has always been a joy with great customer service, my favorite manager at this location. She's proactive with keeping the facility clean and making sure renters have what they need. Unfortunately my time here was short, but the quality of service from Petra made it a very worthwhile experience. (P.S., give this lady a raise!)

Shorty Trejo

Petra & Sierra are absolutely Amazing ! They both were very Helpful When I got my lock keys stolen and helped me set up an appointment to have the lock removed ASAP and we’re always available to answer any and every question I had. I would see them out there, sweeping the property, cleaning up any trash that was left behind and even going out to the sidewalk, making sure there was nothing blocking the driveway. If I ever need a storage unit again, I will come back to this location specifically Because of Petra & Sierra.