Public Storage - San Leandro - 2011 Marina Blvd

Other than the cost being too high, everything else is excellent. Other storage facilities were just as nice, but significantly lower in price.You got me with the $1.00 move in fee though!! Great Promotional Marketing move!! ;-) However, I plan on moving to a less expensive facility after I down size some of my shhhtuff!! But we all know how that goes, huh...? Lol

I greatly appreciate the wonderful women that work the counter at this location. They are gems who did their best, but I really didn't appreciate three issues that management should immediately address: 1) 8-13% annual rate increase. This is ridiculous. I was a loyal customer fpor almost 3 years starting with one unit and 1 parking space. By the end I had 2 units and 3 parking spaces, I would have hoped that loyalty would be rewarded, but no, you guys jacked the rates up way too high each year. 2) The toilet was shut down for months "waiting for a part" and then when it finally did reopen it was frequently not functioning correctly. Looks like you guys are cutting corners. 3) It took forever to get anything corrected. The light switch for our unit was replaced only to have it not work for several weeks. Only after repeated phone calls and stopping in the office did they finally repair it.