Public Storage - Santa Clarita - 18650 Via Princessa

Erika Keszey

Super clean easily accessible facility. And Raphaël is the bees knees. He’s so kind and helpful and took the time to explain to me the app and all the features that are available to me. I really really love him. For the two days I was moving my stuff in he was incredible.

Marisol

I want to give a huge shoutout to Keisha at Public Storage because she truly went above and beyond for me and my daughter. From the moment we walked in, she greeted us with the warmest energy and made us feel genuinely welcomed. You can tell right away that she cares about the people who walk through those doors, not just the job. Keisha took her time explaining every detail to me — pricing, unit sizes, insurance, gate access, all of it — in a way that was super easy to understand. She didn’t rush me, didn’t make me feel pressured, and was extremely patient while I asked a million questions. It honestly felt like she was guiding me the same way she would guide her own family. What really stood out was how kind she was to my daughter. She talked to her, kept her comfortable, and made the whole process so smooth even though we had a lot going on that day. That little bit of extra kindness made a world of difference. Keisha helped me find the perfect unit for my needs, made sure everything was set up correctly, and double-checked that I understood every step before I left. She’s professional, knowledgeable, and has the kind of customer service you just don’t find everywhere anymore. If you’re considering renting a storage unit, ask for Keisha. She turned a stressful situation into an easy, positive experience. Public Storage is lucky to have her!

Stephanie Silva

Keisha was amazing! So kind, patient, and genuinely helpful. She made me feel comfortable and taken care of, and the whole process was smooth and stress free. Exceptional customer service. Highly recommend!

Don Vincent

Needed storage once again. Was pleasently surprised that Brenda was at this location as well. She provided her same consistent excellent and extremely helpful customer service. She patiently guided me through the APP and explained everything very clearly. Great experience.

Danielle Reed

My experience with Public Storage has been exceptional from beginning to end. Keisha has been very helpful and attentive in ensuring great customer service is delivered. I’m very appreciative of the support.