Public Storage - South San Francisco - 1900 El Camino Real

Maria Pugliese

Good location, feels safe. Just once in a while the automatic gate jams or takes a long time to connect via bluetooth, but still worth the monthly rent.

Eric Lasker

December 5, 2025

Unit broken into. No video of the hallway, no help; maybe I get $5k from the unit insurance. Unbelievable. Look up police reports and go elsewhere.

Gomez Addams

May 18, 2025

It’s not a scam, because they provide a storage space as advertised. It is, however, an unethical company, because they abuse their power over customers. They use the oldest trick in the book; bait and switch. Lure you in with a low introductory rent, then jack it up every few months after the introductory period ends. In my case, what started as $110/months rose to $220/month within a year. They also lie about their “mandatory” lock. I was told that their insurance was invalid if I didn’t buy their lock ($20), but that I could return it when I vacated the space, and they would refund the $20. A lie. The woman in the office denied she ever told me that, but she did. All in all, it’s a sleazy company.

Danielle Revives

September 3, 2024

My review is to serve as a “buyer beware”. Store for only a short term because rent hikes are large and don’t come on an annual basis but come on a “supply and demand” timeline which can vary. Store knowing your items will smell like formaldehyde. Store knowing you may find a rodent(s) in your unit. Move out on the last day of the month to max time in the unit but to avoid paying for a full month following move out. Read the small print on the contract to confirm terms. Do not rely on the website for proper policy verbiage about your rental. More details in the following: Stats: I rented a 10x15 on the ground floor at a starting rate of $281 in June 2023. I stored my art supplies and art pieces in the unit. The unit was to be used temporarily until I got my art studio. I knew I’d be in the unit for between 12-18 months. Pros: * Set up of getting the unit was fast and easy. * The Public Storage rep at the site is polite. * The Public Storage app makes paying simple and has a gate remote feature which makes access convenient. Cons: * The building has a strong formaldehyde odor which is an indicator of a rodent problem. * The formaldehyde odor makes your unit along with the items in your unit smell. * Yes, I found a dead mouse in my unit. Yes, I found mouse poop. RIP little one. * Rent increase came in December 2023 at $357. * Rent ended in September 2024 at $448. * Rent rate hikes are astronomical. * I arranged for move out on September 1, 2024. Because of my oversight of the contract stating that the full month’s rent must be paid regardless of timing of ending the contract, I have to pay for a month at the facility for an empty unused unit. Public Storage offers no pro-rated rent and is not the least bit flexible on this policy. This caveat of a full month’s payment regardless of timing of contract termination, is ONLY in the contract. It is NOT in their move out process verbiage on their website/app in the FAQs or blog sections. Disclaimer: My colleague who came to my storage unit to pick up some items from me, works in pest control. They were the one to confirm my building odor concerns. This fact was revealed to me in early August of 2024.

Nicky’s Phillys Catering Co

I have had my unit since 2007 since my mother died. I live in Southern California. Dominique Brown is awesome and always goes the extra mile to make sure all is good. She is friendly, personable and is always willing to help. Thank you Dominique for always being there and lending your 'ear' every month. You came up with some great options - Nicole Smith