Public Storage - New Castle - 425 New Churchmans Road

Guy Reeves

I recently had a fantastic experience at Public Storage that I feel compelled to share, especially highlighting the outstanding customer service provided by Bria. Upon my arrival, I was immediately greeted with a warm smile and a welcoming attitude. Bria took the time to listen to my needs and ensured that I understood all the options available to me. Her knowledge about the storage units, pricing and policies was impressive and she helped me find the perfect space that met all my requirements. What truly made the difference for me was Bria's dedication to excellent customer service. She went above and beyond in making sure that I felt valued as a customer. I had previously been with Extra Space Storage but I ultimately made the decision to move to Public Storage because of Bria’s exceptional service. She made the entire process seamless and stressfree. Her professionalism, patience and willingness to assist with every question put me at ease, making me feel confident in my choice of with this storage facility. It’s rare to find someone who genuinely cares about their customers and Bria exemplifies that! Overall, I am incredibly satisfied with my experience at Public Storage and I owe much of that to Bria. Her exemplary service has made a lasting impression and I would highly recommend Public Storage, especially if you have the pleasure of working with Bria. Thank you again, Bria, for making my transition smooth and enjoyable!

Peng Sanith

Bria has the best customer service I’ve ever dealt with … I have never rented a storage space before was confuse to what to do. Bria gave me a call and gave me details about everything and she’s the best… I highly recommend this place and if you could ask for bria to help you… she needs a raise

hitech 551

The property manager Ashley was very friendly, knowledgeable,and explained everything in detail. This made the whole process of doing all the paperwork for my storage unit smooth as silk. Considering I was only researching a storage unit the day before, Ashley was able to accommodate me quickly,and I was able to move in the next day. Thank You and keep up the good work.

saurav sharma

Wonderful experience at this Location, I appreciate the Property Manager's works Bria, She is very Nice, Polite & Smiling lady, She did it very well and helping to get the storage quicky booked and help you for your needs during Move in and Moveout. Thanks Bria and All the Best for your endless efforts and handwork!

Whitley M

Bria helped me move in and coincidentally move out. She made the move in and move out process smooth and she did it with a smile on her face. Bria is very kind and helpful whether on the phone or in person.