Public Storage - Jupiter - 5100 Military Trail

Demetrius Berlin

September 26, 2025

Dear Management, ​I am writing to express my disappointment regarding my recent experience at your storage facility. As a long-time customer of many years, I have always been very satisfied with the service provided, particularly by employees like Quan, who consistently offered excellent customer service. ​However, my visit today, was not up to the usual standards I have come to expect. When I arrived, the office was closed, an employee emerged from a car and informed me she was waiting for another employee to arrive. She advised me to come back later.. ​Upon my return, the same employee was still waiting in her car. She then told me she was a new employee and that she did not know the job well. She again stated she was still waiting for the other employee. I ultimately had to leave without being helped. ​Over the past six months, I have noticed a decline in the consistency and knowledge of the staff. This lack of reliable and trained employees has been concerning. ​Our company has always valued the relationship with your company and hope this feedback can help you address these issues.

Sandra K

Rented a storage unit today and worked with Shaquan. She was super efficient and friendly. . Didn’t waste my time. Honored the online deal. Walked through all the important information and details. This is a nice place. I’ve rented here before. It’s clean safe and easily accessible. I would highly recommend this particular location for your storage needs Go see Shaquan. . She’ll help you out!

Christine McCully

Safe, clean storage machine. Set it up online to get a discount. Nice clerks and you can get insurance as well as a climate controlled unit. They store cars too.

krystal bennett

The associate that help me was Shaquan she was patient, sweet, and helpful. Overall she made my experience very easy. Anyone going to this particular store I would suggest you see Shaquan

Matthew Knoll

November 25, 2025

No way to reach a person. Says they have an on site manager, but drove there to find locked doors. Phone number leads you to confused Indians who take 30 minutes of questioning only to tell you they don't have units available. Web site says units are available, but phone foreigner says not available. Waste of time and energy communicating with these folks just to even try to lease a space.