Public Storage - Merritt Island - 245 S Plumosa St

Jen Kirkland

Lowest price I could find in the area for a small unit. The lady in the office is great. She was so helpful when I rented the unit. She was very through as I am picky with the details and she did everything exactly as expected. She was extremely knowledgeable and was very nice and pleasant. Best customer service I have experienced in a while. I hope Public Storage knows they have a highly valuable employee with her.

Eric Jefferson

On site management is very helpful and always willing to assist with whatever you need ! I would not be renting anything but on site management corrected corporates mistakes and total disregard to my online reservation. The property manager is the best and does everything she can to make things right for her tenants/customers .

Eric Jefferson

I realize that others have had issues with the dead rats in the outside units . I have had 3 units outside ,and the manager on site is doing everything they can to keep them out, with rodent traps and bait ,throughout the property. This is Florida ! The fact is that y’all are seeing the dead ones goes to prove that they are doing what they can . So you have things you don’t want outdoor pests getting into but rent outdoor space ! Get an inside unit ! Have you ever stored any thing in a garage, shed or barn, with direct access outdoors ? Have and use some common sense people!!!! Take responsibility for how you are storing your personal property! This is Florida !!!!!

Erin Meeks

March 31, 2025

I have called multiple times and no one ever gets back to me. We rented here for 3 years. The rent goes up ridiculous amounts every year. They are more expensive than anywhere else. And these pictures are from us moving out. We had been trying to reach them about the rat issue. Things we had stored to remodel our home are now damaged because of the rat infestation on the property that continues to go unaddressed. I would not recommend renting here!

Brandon Galindo

Let’s be real, the unit is fine. There is an elevator to get to the second floor which is wonderful to help us move large stuff to our unit. There is also a set of stairs around the corner for faster access. It’s in a AC controlled environment, so that our belongings don’t get all moldy. Sign up was a breeze, their app is easy to use, and the auto pay feature is great. The frustrating thing is that within a year, my bill will have increased from $55, to $85, to $115. There has been no upgrades, I haven’t moved to a bigger unit, I haven’t been late on any of my payments. So why?! “It’s because you are in a month to month basis, with no contract”. That’s crazy… seems like a way to cheat the system and take advantage of people. I’m sure most storage places are like that these days, I’m in search of another. Edited- Brian from Public Storage reached out explaining how the rates worked, and was able to help. He took the time to reach my review and make things right. For that, I changed from a 3 star to 5 star. Thanks your reaching out Brian