Public Storage - Ft Lauderdale - 5850 NW 9th Ave

Maddie

Mildred was such a great help after a not so great experience with customer service over the phone! She helped me sort everything out quickly and easily and she was very kind and nice!!

Bruce Simpson

February 8, 2026

My storage unit has a roll-up door with drive up access,. The unit is not climate controlled or well venilated,. But it is dry. I now pay $140 a month - started as $58. But I stopped trying to reach anyone to address this or downsize my unit. The office is locked and vacant - staff is unavailable whenever I've tried to make contact with the officeon property - which is especially irratating when i go specifically durring designated, posted busines hours,. And no one answers the phone when I've called the contact number on the door. So they have never been available when I needed something but I have been harassed twice by an employee- who repremanded me from the golf - informing me " they don't allow you to work on your bike here",. Loved that: "They" - excuse me honey,. But You are -They- you're being paid by them, so don't act like you have nothing to do with the policy,. Which I abide by and was at those moments,. One time I was pumping air to my tire,. The other time I was tying things into the back basket of my bike,. "They don't allow that" LOL !!! Then of course you get the automated question: "How was your recent visit to Public Storage?" You don't really want to know,. So stop texting me to ask. You just want to let me know that "You're Aware if my presence" and I better not be leaving a minute after schedual,. Cause you (you're AI) is watching me - like I said employees wouldn't care if you were laying dead outside your unit -- "Hey - "they" don't allow you to sleep here" .

Jose Perez

Came to the public storage and asked for help. Mildred was a big help. She showed me a few units and answer my questions. I ended up getting the unit all. She was courteous, professional, and understanding.

Pepe Vivanco

Mildred provided great service while here at the office. Answered all my questions. The unit and property well kept

Renata Regina

Mildred was a lifesaver today! She was incredibly helpful when I needed assistance with my locker. She did everything she could to help me, and I really appreciate her efforts. She's truly a great asset!" Thank you Mildred