Public Storage - Opa-Locka - 3505 NW 167th Street

Kuz

August 31, 2025

This place was very welcoming while Ms.Wanda was site manger! As of today I'm not sure of who is site manager but he's not welcoming and has a real bad attitude the quality of customer service has went down tremendously. I rented a unit and day of taking possession i could not gain access because there was a lock on the door, I called customer service and they said it was a red seal or tag and it was in there notes and that i can twist it and remove it..I stayed there from the time of open at 930am to 1115am no one showed up to assist...

Jose Quinones

Outstanding Experience with Wanda! Wanda is absolutely exceptional. From start to finish, her professionalism, attention to detail, and genuine care made all the difference. She goes above and beyond in everything she does, and it truly shows. It’s rare to find someone so dedicated and reliable. I wouldn’t hesitate to recommend her to anyone looking for top-notch service. Thank you, Wanda — you’re a true star!

Reginald Hires

The service I received from Yanelis and the team was awesome. She took customer service to another level and made the process a breeze.

Daizy Dolls

Miss Wanda was heaven sent! Such a helpful woman. Her customer service was A1

kentyana duroseau

September 6, 2025

I am surprised at how high this company is rated . If I could give zero stars I would . To start, there’s no one ever available at the onsite location . I have been calling to schedule a move out since last week and no one answers to any of my many calls. I was able to remove all of my items out prior to 09/01/2025 and made attempts to return the storage keys and end my contract. Although I am no longer using the space I was still charged a fee of $205 for the month of September. I am beyond pissed off. I made sooo many efforts to do my part and be responsible !! I need a refund asap !!