Public Storage - Pensacola - 944 Creighton Road

Hope Frahm

I had the pleasure of working/talking with Jade at this Public Storage location and I couldn’t be more impressed with the service. From the moment I walked in, Jade was incredibly friendly, professional, and helpful. She took the time to explain all the details of the storage units and answered all of my questions, making the whole process seamless and stress-free. The facility itself is clean, secure, and well-maintained, but it was Jade's exceptional customer service that really made my experience stand out. She truly went above and beyond to make sure I was taken care of. Highly recommend this location if you’re in need of storage, and be sure to ask for Jade, she’s fantastic! 10/10 stars if I could!!

Christopher Miller

February 5, 2026

First fun fact: the entry keypad will shock your finger hard every time. In 18 months, rate for 10x10 went from $70 to 185/mo. Shady required insurance (a scam many storage companies pull). Get ready for that every-few-months "Account notice: your monthly rate has changed" emails because at this rate you'll be paying double within 2 years.

Marcus

For the past 6 months of having a storage unit here, I’ve had a great experience with this storage facility—it’s always clean, secure, and easy to access. Jade, the site manager, is fantastic!! She’s professional, dedicated, and truly cares about keeping things running smoothly. She’s also super friendly and always quick to help with any questions or concerns. My Grandma who is not all there and has tourettes, can sometimes make people want to dismiss her or quickly rush her so they don't have to deal with her. Jade actually sat down and took the time to understand my Gram Gram's needs and was very patient. If you’re looking for reliable storage with great customer service, I highly recommend this place!

Ronald Parish

The choice was simple and amazingly fast! It was a blessing to have been given Jade, Kelsey, and Sonnet, to work with me! Why three, if it was so simple, one might ask? Because after I got one space, via Jade, so fast and simple, I called two days later, met with Sonnet (referred by Kelsey), and got another one! And I got both spaces at a great monthly price!! Not just reasonable, but great!!! Kudos to those three! Humbly, RP 🤗😌

Nicholas Moseley

Jade was a great help with getting my aunt a unit and it was really easy to move her stuff in. Easily a 10/10 experience! Thanks again, Jade!