Public Storage - Tampa - 6286 W Waters Ave

Mary

Margie was very friendly, welcoming, accommodating to my schedule and professional over the phone (even called me back as she promised to do). Keith helped us finalize the reservation on site and he was very willing to go over everything with us, allowed us to view the available units, pick the one that we wanted and answered all of our questions. He was very professional, honest and kind. Overall great experience. Thank you!

Lionized Group

Wow Rose at Public Storage was extremely helpful, assisted me in setting up my storage with 100% patience, stayed on the phone with me to make sure that the storage I wanted was booked, helped me get everything set up to assist me in my unique situation which she was very helpful in, gave me a direct number to call her when I needed help, was able to call her back and she actually answered and allowed me to proceed without no time wasted. This is the type of level of customer service that every company should apply. I wanted to say thank you Rose for all of your help. You are a huge help with assisting me in being able to get my storage booked and solve my unique situation. You were on top of it and you allowed me to do everything 100% without any delays whatsoever. Thank you so much and you are a perfect example of exceptional customer service.

Osmany Pupo

Margie was extremely friendly and helpful from start to finish. She provided excellent customer service and made everything easy and clear. I’m very satisfied with the experience and would definitely recommend her 100%.

Jeffery Holland

I’ve been using this place for years, and they’re always so nice too! Hard to find a good storage unit you can rely on with people you trust like Rose 🌹

Vanessa Rockwell

All of my family members have dealt with Rosemary at the West Water's Tampa location over many years even following her from location to location because her customer service is AWSOME. She has always taken care of any problems promptly and made sure we got the best price possible. Unfortunately Public Storage has raised our rent sometimes substantially in a short amount of time. I wish they would consider how it is a financial hardship, especially in these times. I am giving the 5 star rating for Rosemary, not Public storage.