Public Storage - Decatur - 5038 Covington Hwy

Dan D

Kelsey was absolutely amazing throughout our move-in process. She made everything smooth, stress-free, and straightforward from start to finish. Moving can already be overwhelming, but she took the time to explain everything clearly and made sure we were comfortable and taken care of. Her professionalism, patience, and positive attitude really stood out. You can tell she genuinely cares about helping customers and doing her job the right way. We truly appreciate her support and would definitely recommend working with her!

Ann Ranger

Hey! Catherine is a super star. She went over and beyond to help me today. Great customer service and her attitude was spectacular. Thanks for all that you do and your help. I appreciate it

Ichristar Pierre

My experience was good at this location. Ms Catherine has a great personality and so nice. I was able to resolve my matter and get my situation under control.

Latoya Spikes

Ms. Meme was very professional and organized and had very good communication skills and knowledge of the company and its goods. Ms. Cat was also very professional , kind and knowledgeable of the unit and the company… she made me feel very sure this is the right place to store my goods. Thank you ladies do much!

Latoya

February 16, 2025

Had items stored in one of the units. Upon removing my items there was mold on everything in the storage due to the roof of the unit had holes in it and water was getting in. There was also rat feces found on my things. I also paid 189 for the month and they don’t pro rate when you don’t stay for the full month. Unacceptable. Be mindful when storing your things this place clearly doesn’t check and keep units up.