Public Storage - Honolulu - 2888 Waialae Ave

I had to book a last minute storage unit and Renee Willa was helping me out. She was still in training, but she was very nice and helpful and answered all of the questions that I needed. She was also very kind as to help get me extra carts while I was unloading the big truck of stuff.

Customer service was excellent! Willa & Donna were both helpful, knowledgeable, and gave excellent service with a smile. They made the purchase & moving process much more bearable. Thank you!!

SERVICE DEFINED!!! Carole, Donna and Willa made me and my daughter feel right at home bringing us chairs to sit while we waited because I had knee problems and my daughter was feeling dizzy. They came up with multiple solutions to all of our problems and met our needs with a rare sincerity and enthusiasm in their service! They are always friendly, smiling and energetic. Carole even considered adopting one of our rabbits when she heard we had to find homes for them! We have rented spaces from Public Storage in general and more than once at this particular location and have ALWAYS had great service. Moving is so stressful! It's refreshing to have the people that assist you with it do so from the only rightful place: the heart. Aloha