Public Storage - Joliet - 3120 VIMY RIDGE DRIVE

My stuff has been stored here for a year now. Traci helped me get set up over the phone and in person. I was pleased to see her after being deployed for a year. She was helpful in making sure everything was how it should be. I opened up the unit and everything was as I left it. I'm very happy I chose this storage facility over any other.

Renting a storage unit is not something most people associate with being a memorable or pleasant experience, but this time was different. I have rented storage units all over the country because my occupation necessitates travel, this is the first time that I have rented with Public Storage and let me tell you, they may have a customer for life. Traci assisted me with the reservation process upon my arrival and it was the most pleasant and efficient customer service interaction I've had at any business. Beyond that, very clean location and you can tell its maintained properly. It's not something you think about often but it is reassuring knowing that your property is being taken care of by people who care about their job. Outstanding.

Excellent experience. Very nice and clean storage facility. Customer service rep Traci was very knowledgeable, helpful and friendly. I would recommend this location to all my friends if they have future storage needs. Although I might add that there be more adequate lighting outside during evening storage trips, my overall experience was top rate.