Public Storage - Schaumburg - 777 W Wise Road

I just moved from MI and Alex was very polite, knowledgeable, and professional. This facility was neat and clean. I would recommend anyone looking to store there belongings to check out this location. My fiancee Jessie Owens says "Alex brings life to public storage"

It was by far the best customer service, I can say I've had in quite sometime anywhere.. Alex and Anthony the two people who helped us were very thorough in explaining all our options, prices and how it all works at Public Storage.

This was my first time renting a storage unit and I have to say I was very impressed by the cleanliness of the facility and the professionalism of Alex, the property manager on duty when I arrived. I in fact arrived well ahead of my scheduled appointment time and Alex was very attentive in dealing with me when he had other customers there at the same time. All in all it's been a very good experience so far (~2 months) and I'd certainly recommend the facility. I should note as have others that you will be *required* to either purchase or provide proof of insurance in order to rent the unit. The insurance is certainly not expensive but I do consider this a hidden cost that Public Storage, or any other storage rental companies, 'hide' in my opinion deep in the website - certainly not enough of an issue to cost them a star and *not* the individual facility's fault but you should be aware. I see someone criticized the $1 first month's rent - I had no issues with this and it was exactly as promised, nothing shady going on there at all. All good - 5 stars and I am very pleased.