Public Storage - Indianapolis - 4350 S East Street

Rebecca Baker

Checking in was made super easy! Lock and key were waiting for me at my unit. Unit was cleaned and ready to go. Kris gave me a call today to let me know I can keep my lock, she was very polite and helpful and got me to download the app!

Alli Thompson

The 5 stars is for Kylie not the location itself. I’ve dealt with the same issue two or three times at this property with my storage door some how dented in looking like a break in and not able to access my belongings. Kylie didn’t hesitate to drive to this location to check it out. She then moved me storage units to make me feel my belongings were safer. She physically helped me move all my belongings into a new unit. This woman needs a raise!! Thank you so much for your kindness & professionalism Kylie!!

Indiana 317

October 21, 2025

Went to go get my stuff out of storage and everything got stolen. All I was left was two polos cover in an air mattress took my bag which had all my family pictures in there from family members who have passed away my mom‘s belongings, my brothers belongings and my niece belongings, as well as took a AR 22. $3000 in cash in a PAC bank envelope that I was adding on to, so when I get my place, I can buy furniture in my coat bag my winter clothes and my coat that is a shame that they do not fix the drywall in their facility that should be fixed correctly instead of sticking boards up with little bitty screws in it that People can pull off. I really feel that this is an inside job. All my winter clothes and my coat that is a shame that they do not fix the drywall in their facility that should be fixed correctly instead of sticking boards up with little bitty screws in it that People can pull off. I really feel that this is an inside job for them to take my bags like that could not just fit through the holes. You would have to take everything out individually, even the bag, someone has to have a key up there.

Koko

November 19, 2025

I had an indoor unit and somehow the building was accessed by a thief. They broke into almost all the units inside. After filing the police report it is said that there is a call EVERY WEEK. The security is non existent and they keep the door next to the security gate open. I had a tote full of nostalgic electronics stolen. But public storage was so kind enough to leave my broken lock and the bolt cutters used to enter the units inside of mine when they put a new lock on. Public storage did not try to call or notify me that there was a break in. I found out by finding a new lock on my unit. DO NOT USE THIS LOCATION. IMPD officials said it’s best to move to a better storage facility. Extremely disappointed.

Brit Murray

Haven't experienced the store yet but before I could finish my reservation online I was getting a call from Tim who was exceptional walking through everything I needed help and great customer service