Public Storage - Indianapolis - 6817 W Washington St

Denise S

October 1, 2025

Well PUBLUC STORAGE SHOULD BE ASHAMED OF THEMSELVES ESPECIALLY WHEN STEALING FROM A 5 YEAR OLD THEY CONSTANTLY KEEP GIVING EXCUSES IT TOOK 2 MONTHS FOR THEM TO SEND PUCTURES AND ALL MY ITEMS ARE GONE AND THEY ARE CONSTANTLY TRYING TO GET MONEY THEY REALLY THOUGHT THEY WAS SMART AND SLICK. REALLY!!!! 3 big bags tied up large duffle bag and 3 rolls of cars and trucks, etc all my grandson items from the time he was born up to last Christmas I bought, They just DO NOT KNOW WHO THEY ARE MESDING WITH I AM THE WRONG ONE !!!!!, Full storage THIS IS WHAT THE PIT BACK TODAY AND SENT THIS PICTURE WHEN THEY BEEN SENDING ME PICTURES SINCE AUGUST 6, DO NOT TRUST THEM THEY ARE LIARS AND THEIVES......

Dayja DeMyers

I initially had some concerns regarding security and the rent increase for my unit, which I shared with Tim. He was very helpful and was able to prorate my rent for an additional three months. After further consideration, I realized I needed a smaller unit, and Tim assisted me in finding one within the same vicinity. He clearly explained the steps I needed to take and helped make the transition smooth. I truly appreciate his transparency and support—he turned my experience into a positive one and made me feel more confident about my new unit.

Marisela Gonsales

October 31, 2025

Im very frustrated very bad customer service. They lied about the prices and put the wrong email in my account! They want me to pay more i was told other wide in the beginning. The trust this company. Very bad customer service. No good communication!

J P

Very happy with Public Storage. Tim was very helpful and his service was great when we needed help.

Lorena Couttolenc

I had a fantastic experience at this facility! Tim, the manager, was incredibly pleasant and took the time to explain everything thoroughly. He showed me the space before I signed up for anything and helped me secure a great deal. Tim consistently checks in to see if I need any assistance and how everything is going with my rental. I truly appreciate his patience, support, and excellent customer service. The place is also clean and well-maintained. Highly recommend!