Public Storage - Gaithersburg - 501 E Diamond Ave

Misc Affairs

The two gentlemen who work at this location are amazing. Always very friendly and ready to help. The amount of my monthly rent drastically increased over the years. Both of these gentlemen always offered solutions to try to assist me. Because of their diligence an willingness to help this long time customer, my monthly rent cost has been significantly reduced. I am very grateful to them. They are awesome. Excellent customer service!!!

So-fun Family

I had an excellent experience at this Public Storage location, thanks to Tsegab and Carlton. From the very first day I opened my storage unit, they have always been helpful, professional, and kind. Today, when I arrived and there was ice in front of my unit, they immediately stepped in to help me without hesitation. Their customer service is truly outstanding. They go above and beyond to make sure everything runs smoothly and that customers feel supported. I am so glad I chose this location for my storage needs. Highly recommend!

BD C

⭐⭐⭐⭐⭐ I had a great experience at Public Storage located at 501 E Diamond Ave. Tsegab and Carlton were incredibly kind, courteous, and helpful throughout the entire process. They took the time to answer all my questions, made everything simple and stress-free, and provided excellent customer service. It’s refreshing to deal with people who truly care about helping customers. I highly recommend this location if you’re looking for a smooth and professional storage experience!

Laura Martinez

Amazing customer service, Let ME know my unit was not properly locked. Heled me transition to a smaller space very easily. Carlton was efficient as well as patient with the storage changes/needs.

Billy Badrear

These dudes are the best! They took the time to understand my questions and gave me answers that made sense. And they did that with a great sense of humor and made me feel at ease. Carlton and Segab are a great team and make me thankful I’m doing business with them!!