Public Storage - Hyattsville - 4318 Kenilworth Ave

Michael Hatcher

Lakita was extremely helpful and nice. My experiences with storage units in the past weren’t always the most positive. So it was refreshing to deal with someone who genuinely seemed to put customer service first.

Rina Aguilera

Usually I go with my mother to help with translation. However I couldn’t go with her this time but she told me that a young man named Sal helped her & even tried to speak Spanish so she could better understand. He did end up calling a translator for more help & they were able to communicate better. I appreciate that my mother was attended to with great customer service & that he had gone out his way for her to understand the documents better. My mother had a pleasant experience & a unit that fit her needs.

Moe

Outstanding Service from Sal! I had an amazing experience at this Public Storage location thanks to Sal. From the moment I walked in, he was professional, friendly, and incredibly helpful. He took the time to explain all my options clearly, answered every question with patience, and made the entire rental process smooth and stress-free. It's rare to find such genuine customer service these days—Sal truly went above and beyond. Highly recommend this location if you're looking for great service and peace of mind. Thanks again, Sal!

Donna Williams

Kita was the best! She was kind and understanding still while helping me with a situation.

Terri Schumann

I can’t say enough about the experience I had with this Public Storage location and with Angel the manager in particular. From the time I signed up online for a storage unit through move in today, Angel was incredibly helpful, positive, thorough and confidence inspiring. She is exactly the kind of manager you want: one who carries out corporate policies with her own personal style and friendliness, so you feel that you’re dealing with a local business rather than an international conglomerate. The site is incredibly clean, Angel even cleans the common areas every day and check all the locks to make sure that they are all in place daily. I’ve used storage lockers before but this is a new experience in safety, cleanliness and customer service. Public Storage should make Angel a corporate officer, she helps transform the business “from good to great”.