Public Storage - Randallstown - 9201 Liberty Road

Brandon Germian

Debi at Public Storage was absolutely wonderful to work with. She was kind, patient, and extremely helpful throughout the entire process. She took the time to explain everything clearly and made sure I felt comfortable with my storage options. It’s rare to come across someone who genuinely cares about providing great customer service, and Debi definitely does. Thanks to her, the experience was smooth and stress-free. Highly recommend asking for Debi if you need storage assistance!

Prettylips

My experience was great, Shawn was helpful made me feel comfortable went step by step. He explained the fees, what I needed as far as locks. Shawn showed the unit I was getting, locking code method. Overall great experience. Thank you Shawn Nathaniel

Wilfredo

February 5, 2026

Let me just say very poor maintenance and very bad customer service I have only rented for one month and due to the snow haven’t been able to use my unit because they have plowed snowed into unit and now it’s stuck going on 2 weeks now and the kicker is the gate is always wide open free for all to enter . I will be moving my storage ASAP.

Stephanie Ecton

During an unexpected difficult time, I had to purchase a storage unit. Ms. Debra (I think I have the name correct) was an angel sent to me!! She was so patient, empathetic, and understanding. She made a difficult time in my life so much easier. I thank her and I’m grateful for her!

Lisa McKenna

I had a problem with my credit card and my payment to Public Storage was declined. Called and spoke to Debbie and she was a doll. She straightened out my account and showed me how to change the credit card and resolved my problem 123 for me. She is the best and a asset to Public Storage