Public Storage - Sterling Heights - 36260 Van Dyke Ave

Alex N

I want to sincerely thank Melissa for her outstanding help. We had a complicated situation with access to a unit at a different location, and even though Melissa was from another branch, she went above and beyond to help us. She took the time to understand the issue, stayed calm and professional, and helped us resolve the problem when we were really stressed and unsure what to do. Melissa is extremely kind, patient, and understanding. She truly cares about customers and does everything she can to help. This level of service is rare, and Public Storage is very lucky to have an employee like her. Thank you, Melissa, for your help, professionalism, and positive attitude. You made a stressful situation so much easier for us. P.S. Alex and Anton :)

Trisha Burton

March 4, 2026

I decided to get a storage unit for my 2 daughters in college I've had the closet size unit for about a year and they have jacked up the prices twice! And not small amounts. It went from $30 to $50 and now they raised it again to 74.99. It has doubled in less than a year so I'm sure there are plenty of cheaper, more reliable options out there. I will be leaving as soon as I find another solution. Wish I would have chosen a different company from the start. Once you're in you're stuck until you can plan for an alternative.You've been warned! Thanks for nothing Public Storage!

Mars

⭐️⭐️⭐️⭐️⭐️ Melissa at the storage office is absolutely top-tier when it comes to customer service. She was helpful, professional, and made the entire process smooth from start to finish. Whether it was answering questions, explaining the rental terms clearly, or going the extra mile to make sure everything was in order, she handled it all with a friendly attitude and genuine care. It’s rare to find someone who treats customers like more than just a transaction — Melissa does just that. Highly recommend working with her if you’re considering this location! Took great care of us THANK YOU VERY MUCH MELISSA!!

Jessie Hunt

Great place to store your belongings. Melissa has been helpful and anticipated our needs.

Ann Gee

Great experience from start to finish. The office was clean, the process was easy, and the customer service was top-notch. Melissa was helpful, friendly, and made sure everything was explained clearly. It’s hard to find good service these days, but this location definitely delivered. Would highly recommend to anyone looking for a reliable and stress-free storage option.