Public Storage - Omaha - 6425 S 86th Street

BRIAN LEE

This is the best storage facility I’ve ever been to the help there. Alex was great professional. The office even smelled good. It was really refreshing, dealing with Alex because she was able to make everything clear. I got all my paperwork down and she was fast. I couldn’t believe how fast she was. Yes I would use this facility over and over again because of Alex I had more stuff to store yeah the place was great. She was great. I had to recommend it and I really appreciate their worker their help right and shiny Alex. You just rent something there just to see her. It’s worth it. I’m giving this a five star review.

Calvin Pichler

December 29, 2025

This place sucks! Would never recommend. Stay FAR FAR away from this place, I mean unless you want all your stuff ruined. Let me tell you it’s so much fun having to figured out how to furnish your HOLE house when you HAD everything, before my unit flooded. And I’m betting no one will actually see this since they ALWAYS delete my reviews. But I’ll still just leave this here….

Amber Hunter

November 19, 2025

We’ve had a unit at this Public Storage location for a little over a year, and unfortunately our experience has gone downhill. When we first rented the unit, the price was around $75–$80. After adding the lock and required insurance, it came out to about $90, which felt reasonable for the size and convenience. Since then, the price has skyrocketed to over $155 a month. We’ve tried multiple times — both myself and my husband — to speak with someone about getting our rate adjusted back down, and each time we’re told someone will reach out or make an adjustment. It never happens. The grounds themselves are not well maintained. There’s often trash around, several units look broken into or just left open and destroyed, and the overall environment doesn’t feel secure. There’s definitely some sketchy activity happening on the property, enough that on my last visit I didn’t feel comfortable staying and asked my husband to come back instead. To be fair, the unit itself has kept our belongings in good condition, and the phone-activated gate is convenient. But none of that justifies the constant price hikes or the lack of care for the property. For what we’re paying now, we expected a safe, clean, well-maintained facility — and this location simply isn’t meeting that standard. Unfortunately, I cannot recommend this Public Storage.

Char B

After renting a unit, we quickly realized it wasn’t big enough. It was late in the day, but I left a message. Alex returned my call promptly and kindly offered to meet us at the facility to help move our item into a larger unit. She knew all the details about pricing and size, and we were able to redo the application in a timely manner.

Kevin Schlotfeld

Alex is awesome, after we bought a storage unit at auction she was super helpful. She had an incredible personality and as busy as she was, she handled a ton of work all at once like a champ.