Public Storage - Dover - 510 Mount Pleasant Ave

Nick Spino

February 2, 2026

Most of the reviews state cleanliness and ease of access to the units and that is 100% true. What I do have a problem with is in the 9 months I’ve had my unit, my rent has DOUBLED to reflect “market value”. Renters beware. $500 a month, a literal car payment, to rent brick walls with a floor and a lightbulb is a gross example of corporate greed. I urge potential tenants to do their due diligence in finding a storage unit. There are plenty of other considerations within a 5-10 mile radius.

Tish

January 27, 2026

This has the worst customer service I’ve ever encountered in my entire life. I had rented movers and they literally had to come back for two days just to try to get into the public storage driveway. They have not shoveled for the past three days and the movers that I hired were not able to get through because of all the snow. I was trying to contact every number I could find and even the customer service chat, which is just a robot and keeps cutting you off and ends the chat. I have to be out of my apartment by January 28 and can’t even get into the storage unit that I paid for and what makes it worse. I can’t even reach anyone to help me. I am literally calling from morning till night worst customer service ever.

Michael Usher

Excellent and smooth transaction and experience for my first time using a storage unit, staff was very helpful Alex guided me step by step with getting everything done quickly definitely recommend A++

catalina garcia

Not only was the store location clean and organized, but the staff was attentive and gave great customer service. Thank you to the Property Manager Alex, for making my move to this area easier and stress-free.

Carolyn Ward

My husband and I met with Heather at the Dover location of Public Storage. We had a truly exceptional experience. Heather is wonderful! So helpful and patient. She answered all our questions. The facility is very nicely maintained. We received an excellent rate and a larger space than we were looking for. Heather made the whole process easy from start to finish. We are very happy with our experience and definitely satisfied customers!