Public Storage - Maple Shade - 593 Route 38 West

Mark

January 29, 2026

No management on site,place wasn’t plowed and unit was damaged. No one at call center would help with resolving the matter while I stood in the 20 degree cold. Was later contacted by district manager who attempted to resolve the matter. Place is not worth your time or money. Public storage in other areas were the same way. I refuse to do business with them ever again.

Princess Poppy

Nicole was a god send. I was so frustrated with my move but she made this process quick and efficient. She was professional and was able to answer all of my questions . I would recommend her for all of your storage needs

Bread Butta

Went in yesterday to Public Storage & Nicole Helped me, she was professional, polite, friendly, and the place was super clean. Anyone looking to rent a storage unit. I advise you to go see Nicole and or store your stuff at Public Storage on route 38 in Maple shade New Jersey. Thank you Nicole!

Adele

Nicole is top notch customer service. So thankful i caught her in the office.

Francine Cartwright

August 29, 2025

Rented online. I get confirmation and access. When I get to the unit, there is a lock on the unit. I call property manager and knocked on door. There was no one there.The property manager is there only from 9:30 - 1:30pm. I try to use the chat, and they did not understand my issue. I was outside for over an hour. I called the customer service line. After a long wait, they tell me that I can return tomorrow. I canceled. I hope to get my refund, but they will not refund the admin fee. Such a waste of time and resources.