Prime Storage - Queens - 20th Ave

Joe Etienne

This is honestly one of the best storage places I’ve used. The facility is really clean and well taken care of, which gave me peace of mind right away. Sanjay, the general manager, was professional, friendly, and easy to talk to. She walked me through everything step by step and made the whole process feel smooth and stress free. I left feeling confident that my things are in good hands. I’d definitely recommend this place to anyone looking for reliable storage.

Nick Korderas

Kelvin was absolutely outstanding from start to finish. He made the entire process of opening my account and securing a new storage unit smooth, fast, and completely stress-free. He was professional, knowledgeable, and incredibly patient, taking the time to explain everything clearly and making sure I got exactly what I needed. It’s rare to find someone who combines efficiency with genuine customer care, but Kelvin does it effortlessly. If every business had someone like him, the world would run a lot smoother. Five stars are not enough!

Lyndavegandoyle

My unit was on the first floor, and I had no complaints at all. The staff was courteous, and the site was fabulous. I particularly liked the parking lot, which was easy to get into, and the later hours. I have nothing but praise for that facility. We just threw the stuff in lol it was 95 degrees outside but nice and cool inside.

Miranda Centeno

I had such a great experience at Prime Storage thanks to Marquesse. I was inquiring about obtaining a storage unit, including pricing and sizing options, and he was more than helpful from start to finish. He took the time to thoroughly explain everything, answered all of my questions with patience, and truly went above and beyond to make sure I found the right unit for my needs. He was pleasant from start to finish, always greeting me with a smile and a positive attitude. His customer service was refreshing and genuinely impressive — it’s rare to come across someone who cares that much about helping customers. The entire experience was smooth and stress-free. Highly recommend asking for Marquesse.

Vasilis Skamnias

Kelvin and Edward were friendly, welcoming and incredibly insightful with the issues i had with the unit before arriving and even more so once I arrived. They guided me through the process in incredible detail and in quick fashion ! 10 stars out of 5 service from the staff! Highly recommend for locals who may have questions or issues!