Public Storage - Charlotte - 1001 N Tryon St

Tabitha “Sun” C.

I can’t remember the managers name who helped me and my mother on 1/17/26, but she was amazing. It was my first time using a storage service and she was patient, answered our questions, was personable, and gave us VALUABLE information. The process was fairly smooth as well. Thank you so much for helping us! PAY UP ON THE 1st, y’all!

Lakesha Brown

I absolutely love this place. My items were secured and I had no problems. And the manager was very sweet gave no problems. She’s a sweetheart.

Amy Emory

I was looking into getting a Storage Unit for my Daughter to move and Darby was such a great help!! She walked us thru the property and showed us 2 different sizes to help figure out which one would suit the needs best. Not only is she knowledgeable about her property you could tell by her interactions with other customers there that she is respected and loved by her customers AND their animals!!! She is a total delight and I feel great knowing my daughter's stuff will be there with her watchful eye!!! Thank you again Darby!!!!

Sabra Kimble

January 16, 2026

I'll have to say the lady who was here before was much better. The new lady has her dog running up and down if you say to her to put the dog on a lease she has said no she runs the grounds here.Her Dog peed on my things still smells like pee after I got my things and im Legally Blind I was here @ 6 and her dog was all over the place This is the first time I saw her she's not a pleasant person I AM LEGALLY BLIND and she had it out for me for some reason maybe she didn't like blind people I was treated horrible by her. She scares you with her dog Also She's a mean lady who tries to scare you with her dog. Her Dog peed on my things and when I removed my belongings from there my rugs & couch smells like pee from the dog peeing on my things and she said so what when it happened. 8 to9k my belongings and still trying to get the smell of pee out of my things Because of her I will never go to Publ8c Storage again in life or my Family

LaShawna Walker

My customer service experience with Serena was amazing. I’ve had a unit at this location for a few months and I would recommend this location to anyone.