Public Storage - Matthews - 13015 E Independence Blvd

Tracey Frink Jr

I had an outstanding experience with Allie at Public Storage. Her customer service is top-notch—she’s attentive, courteous, and genuinely eager to help. Allie communicates clearly and promptly, making the process smooth and hassle-free from start to finish. What truly sets her apart is her amazing personality. She’s friendly, upbeat, and approachable, which made me feel welcomed and confident in choosing Public Storage. If you’re looking for someone who combines professionalism with a warm, positive vibe, Allie is the person to see. Highly recommend!

Trenyce Williams

I had an amazing experience at this location on 1/17. The manager onsite was more than helpful (I forgot her name 🤦🏽‍♀️) She even drove her car to show me where my storage unit was because I was confused and had no attitude or complaints when assisting me! 10/10 experience and location. Give her a bonus lol!!!

Doug

I’ve worked with Jenny at this place and she is a very helpful and pleasant member of your team. She definitely puts a smile on your face with their help.

Enjoy Life

October 28, 2025

This is an older facility. The building show their age but, I have not had any problems with leaking. The staff is friendly and helpful. Watch for price increases.

John Arbenz

I use this location for my business, been here over a year. Easy to access the units, always clean facilities, no issues at all. Jenny in the office is extremely helpful and friendly! So easy to get right onto HWY 74 and I485.