Public Storage - Mooresville - 114 Joann Lane

Katelyn Allen

July 20, 2025

I had a lot of problems when it came to switching payments on the portal, no one ever listened or followed through via customer service. Additionally they increased the rent by $40+ after a couple months of being there and didn’t send any notice. I did also have a problem with trying to contact the manager of this property about a curtain rod that fell down into someone else’s unit, she said she would retrieve it but never followed through with communication or her word, ended up being able to get it when someone else moved out. Pros are easy move-in process, customer service availability in the lobby (no actual in person service though), clean/nice facility with storage carts, and easy move out process.

Beverly Moore

The onsite customer service reps at the Mooresville Joanne lane location are absolutely amazing! They are polite and gracious. I had a really confusing and difficult situation recently that started with the 1-800 customer service number but was eventually reconciled through the on-site office. I've been a customer for almost a year now and and happy I chose this location.

John Chisholm

Clean and well maintained, the carts are very helpful. Reasonable rates and an easy to use app makes this a great choice for all my storage needs. 10 x 10 Unit

Gina Brown

Paula was the sweetest most helpful person! I would definitely rent again from here and recommend her going forward. Keep up the great work Paula!!

Hanna Moose

Great experience for my elderly mother! Paula is amazing! Thank y’all!