Public Storage - Mason - 3950 Bethany Rd

Andrea Bender

It was very easy to review dimensions and prices of available units. After deciding on a unit, I was able to complete the preliminary rental process online. I received follow-up phone calls from Public Storage asking if I had any questions. Completion of the rental agreement at the site was very quick. Amy provided great customer service - quick, efficient, friendly and professional. I would definitely recommend this business for your storage needs.

meredith lehnen

March 2, 2026

We moved from out of town. I had reserved a storage unit a month before moving and called to confirm a couple weeks before arrival. I was assured everything was fine. Once our moving van arrived, which was a Sunday, I drove to Public Storage to walk the unit. I was told they had no availability. Nothing! I had a 53’ moving van arriving with absolutely nowhere to put our items. And being a Sunday, most other storage places were closed. We ended up having most of our boxes and other items delivered to our apartment and had to live ridiculously cramped for 9 months. What good is a reservation if it can’t guarantee a unit?

Joey Garcia

First time customer came in as an Auction winner explaining a situation and hoping for the best. Raina was fantastic. She was on time, very informative and patient with me. This was a huge plus for my ever staying anxiety. I ended up wanting to pay monthly for a unit and she helped me through the entire process explaining every detail and trying to get me the best possible price. This place is well maintained but the service is what stands out. Thanks and I would refer to friends and family.

doug lyons

Right from the first phone call, Tiffany and Payton were awesome, very helpful, very courteous, answered all my questions, always returned calls quickly. This is my first time renting a storage unit for my classic car, I would highly recommend using Public Storage for your needs! Thank you Tiffany and Payton!!

Jason Brown

I went yesterday and Debrah was so nice and supportive. I could talk to her for hours and never know the time is flying. Thank you Deborah for making my transition easier.