Public Storage - Lake Oswego - 801 N State Street

Jeremy Wilhelm

Brenden is awesome, very knowledgeable, and friendly. Found us at the front gate looking really confused, Brenden was very pick to smile and greet us. We’ve always appreciated him, he set us up when we first started renting 2 years ago. We weighed going to other facilities but valued Brenden so much we stayed.

Jack “Charlie” Wilson

Manager Brenden was a great help, Answered all my questions quickly and went above and beyond to ensure we were taken care of!! If you want a great storage experience then store here at the 801 n state street lake Oswego location, (Another Perk is he also runs the 7095 Sw lake Oswego location on McEwan rd too, We have another unit over there and we couldn’t be happier with both properties) Thanks again bud!

John

This location was awesome. Very clean and safe. Staff does regular walk arounds to ensure the property is always safe. Kristal was awesome. Her customer service was the best I have experienced in a very long time from any business. A big THANKS to Kristal! If I ever need to rent a storage locker in this area again, I would definitely use this location. I highly recommend them. Thanks for a great storage rental experience.

Brad Pitt

Brenden was super helpful and awesome. Very knowledgeable and on top of his game. Everything I expected and more!

Kim

I’ve been renting at this Public Storage location with Kristal for almost two years now. The facility is great—well-kept, secure, and you often see Kristal checking on the building. She's always helpful and kind. But today I have to tell you about Brenean (forgive me if I spelled that wrong). I got the worst kind of call—the one where you realize, oh no, I forgot to pay my storage bill. It was the 8th, which meant fees, and I was dreading it. Brenean stayed on the phone with me, patiently walking me through setting up the app and auto-pay. I was frustrated with myself for forgetting. I lamented on the high rent. He reassured me as we got everything squared away. Then he mentioned that while fees aren’t always able to be waived, my rent was actually going down. By the time we finished, he had already requested the late fees to be refunded. I ended up with autopay set up, lower rent, and no shameful, expensive fees. That kind of support is rare. Brenean turned a stressful, discouraging moment into one of relief and gratitude. I can’t say thank you enough, so I’ll let this review say it every time someone reads it: you have amazing people here who are truly making your customers’ lives better. Thank you.