Public Storage - Upper Darby - 8401 Lansdowne Ave

Nicole was very helpful in the office at the time that I secured the unit. She explained procedures thoroughly, and demonstrated how to use the lock on the unit. The only problem was a malfunctioning freight elevator, which necessitated the lugging of a few heavy items up one flight of steps. The storage unit itself seemed to be clean and adequate for its purpose.

Not Horrible, Not Great. Dominique is super nice and is one of the reasons I kept my locker there as long as I did but other than that, the location is disappointing. The exit door has been broken for who knows how long so the site is no longer "secure". There are no locks on the buildings themselves so anyone can walk in with a pair of bolt cutters and wander the aisles of the buildings. The freight elevator in one of the buildings is broken and "waiting for a part", no ETA on when it will be fixed was offered. They also only have 1 cart for the entire facility which is kept locked up so if the office is closed your out of luck. If someone else is using it, you're out of luck. If no one else is using it you often have to wander the halls of the building to find it. If not for Dominique it would get a 2 star. I gave the extra star for her.

Wonderful experience the staff was top notch and very helpful. Nicole was terrific She helped me and my family find the right size unit at the right price. I would truly refer my friends and family to public storage.