Public Storage - Charleston - 2560 Ashley Phosphate Road

Kat Kaneko

I absolutely adore Kiana from this location! She’s incredibly kind and made me feel incredibly comfortable and welcomed when I had any questions or concerns about my unit and the area. Even now, whenever I have any questions, she’s always super accommodating and listens attentively to help me with whatever I need. I recently moved from Ohio for a job opportunity, and Kiana even went above and beyond to recommend some helpful tips and advice for living around Charleston. Her recommendations have made this whole experience go from being incredibly stressful to feeling confident. The units are clean and very easy to navigate. However, I must admit that the location can be a bit tricky due to the heavy traffic. But I appreciate the amount of security they have available. There’s 24/7 surveillance, and there’s also a curfew so that no one is allowed to access the building after a certain time, which is great! Overall, I highly recommend this location!

Adreka Romero

We love getting to utilize the stellar customer service and products that the team at the Public Storage has to offer. They are professional, transparent and ready to assist my family and I with our storage rental needs and questions in a timely manner. I would recommend them to my friends, family and community partners without hesitation. Keep Shining,

kenna stadge

Miss Tonya helped me getting my first storage unit ever. She was super kind and helpful into giving me information about what I needed. She made the process easy!

Jeanne

November 4, 2025

I rented a unit for one month. I checked out and vacated after three weeks and was charged an additional $66 when I left the unit. There was no damage, no explanation for the additional charges and then they sent me to collections when I cancelled the payment. The business model is to never have a person available to answer calls or questions. I would not recommend anyone to use them. There is no guarantee of what they will try to make you pay, regardless of what you agree to pay.

Charleston Traders

This is our second time having Martie help us with our storage needs at the location at Ashley Phosphate Rd. She is always very nice and professional at the same time. She is definitely an asset to this company.