Public Storage - Greenville - 2112 N Pleasantburg Drive

Amanda is a wonderful representative of your company--enthusiastic, professional, friendly. She met our every need for placement of our unit. I highly recommend the Public Storage facility on N. Pleasantburg in Greenville, SC.

Shopped online and got a size and price I thought would work for me. Went in to view unit but was told I needed to fill out paperwork just to see the unit. I was concerned about pulling my trailer up to unit. I was quoted more in the store for the unit and explained I found it online cheaper. I was told this unit wasn't available online. I reiterated several times that I found it online and that is why I was interested in that size unit and the only reason I knew it was there was because I had found it online. I ended up trying to find it online again while standing in the office and surprisingly enough it wasnt there anymore so I had to pay the full price. This was Saturday, I returned on Monday to have my lock inspected and placed on door. There was a Public Storage owned lock on the unit and I mentioned it to the property manager as well. I wanted to make sure it was removed asap. I returned Thursday night with a full trailer and truck load and found that the front entrance gate does not fully close due to damage. Anyone can walk right in. Second, I found the public storage owned lock still on the door along with my lock. Since it was after hours I called the main number and talked to a representative. I asked him what we can do and his response was nothing, wait til they open tomorrow. I also asked what Public Storage would be willing to do for my incontinence and he said "nothing". I left a message that night with property manager. By 11:30am the next day no word so I called and she answered and immediately apologized. Apparently the door repair man had come to fix their lock and run off with her lock keys and never returned them since Monday! So far its not been a pleasant experience. I do like the unit and where its located, price is ok but would of been nice to have been able to rent it at the online price I had seen. The only reason I went there was because I had found this size unit online and had been searching numerous companies and locations for a very large unit that day.

Exceptionally well.