Public Storage - Hermitage - 1412 Central Court

Bryan Murphy

Angela, the onsite professional, was present, engaging, and exemplifies the brand by the standards at which she exhibited. I had a prior friend rent a garage some time ago here, and remembering her interaction with my friend showed me that this was a clean, caring, and secure location.

Talisha Wilson

August 29, 2025

DO NOT RENT HERE. THEY HAVE RATS AND DO NOT CARE. I rented here almost a year, paid $103 a month for a small storage. Did not have much, but a few items. NO FOOD. I travel for work and came back into my unit to get a monitor out that I needed while I was in town. As i proceeded to open the door the first thing i noticed was a BIG RAT dead in the corner of my unit. I immediately contacted the office with no response due to the time. Called customer service just to be lied to and told Maintenance would contact me with next steps. Just to be told by the property manager when she came in there is no maintenance. She told me this was normal, and there was NOTHING she could do. No assistance, no baits, no coupon, no kiss my ... NOTHING. The only thing she told me was if i did not want the unit anymore I need to get my things out before I have to pay another months worth of rent. I had insurance but insurance does not identify urine and feces as damage. ALL OF MY THINGS ARE RUINED WITH NO RESOLUTION. DO NOT RENT HERE. SINCE I HAVE NO RESOLUTION I WILL BE CONTACTING ATTORNEYS AND ALL LEGAL DEPARTMENTS. THIS INCIDENT TOOK PLACE IN JUNE.

Cindy Cornwell

Angela at Public Storage in Hermitage is the best!!! I’ve been with them several years now. She’s answered any questions I may have & always helpful. Public Storage is lucky to have her.

Aaron Cobb

If you're looking for storage in Hermitage, you've gotta check out this Public Storage spot! I've had my unit here for four years now, and it's been great for me. Now, I'll admit... the neighborhood might not look the safest... but that's where Angela comes in. She's absolutely amazing... and the fact that she lives on premises makes all the difference... there's always someone keeping an eye on things... which brings huge peace of mind. Her customer service is also top-notch... she's super helpful and always around. I've never had a single issue with water getting into my unit... and I've never worried about theft. Now, bugs and rodents? Let's be real here... We're in FLIPPING TENNESSEE! You're going to have bugs and the occasional pest... especially not knowing what other people have stored. But having had storage units for like the last decade... I'm fine here because they're actively addressing this CONSTANTLY! I've never had spider webs on the outside of my unit... and they always have bait boxes placed around the property to manage pests. If you're worried... just talk to Angela... and I'm sure she can help facilitate some bait boxes for your unit or something.

Mary Nitz

June 9, 2025

This place actively has rats, they have pooped and peed on all of our stuff. They ruined several of our items and complex doesn’t seem to care. No traps or anything are near our unit. Our whole unit smells like a hamster cage. The price difference for the other storage facilities in the area is worth it to not come here.