Public Storage - Memphis - 4409 Summer Ave

Vivian

Ms. Bernice was exceptional. She was very helpful and friendly, addressing all my questions about the rental process and terms. She made the entire experience smooth and trustworthy. Thank you so much for your assistance. You’re truly the best! 🫶🏻😃

Mary Mai

November 1, 2025

I have been calling, trying to get someone to open my door. It is stuck from the inside and will not open up! Nothing is being done about trying to get this door opened and they’re not worried about trying to help me. They just keep telling me to call back. There’s nothing they can do right now. This is the worst customer service I’ve ever encountered. She don’t wanna do her job.

Ashleigh Dorsey

I had a fantastic experience at Public Storage, and I have to give a special shoutout to Ms. Bernice Johnson! She was absolutely wonderful so kind, professional, and helpful every step of the way. Ms. Bernice went above and beyond to make sure I understood everything and felt comfortable with my rental. If you’re looking for great storage and even better customer service, ask for Ms. Bernice you won’t be disappointed!

Isaiah Eddy

I have had storage units before and never have been treated as well as Ms Bernice treats me each and every time I come in or make contact with her via phone. She is always "Great" to deal with. Isaiah Eddy USMC Retired

Ken Beasley

September 2, 2025

Monthly RATE increased 29% after initial four months! Manager is very helpful, professional and an overall nice person. Clean/organized facility, always felt safe.