Public Storage - Dallas - 11038 Alvin Street

Zach was do professional an had a great personality. I almost did not want to leave.Never in my life had any one at public storage greeted me an made me feel so comfortable. Thanks Zach!

Good experience so far

I must first give credit where it's due, the manager who signed me is very personable and genuine. Although the actual facility left little to be desired, her honest and open answers to my many questions gave me a sense of security. I explained my military status and ongoing stressful transition, going from a 3/2/2 in HI to a 1/1/0 in Dallas is hard enough but she assured me that whatever I needed, upgrading or downgrading on square footage would be simple and painless. She calmly dealt with my Type A moving Co driver, who insisted on pulling his semi into the gated facility...(NOT)! My negatives are having to purchase a $40 lock that is no good after my departure and the fact that crazy ex-tenants can come to your car and tell you every lie in the book if you can let them come in. I don't like being security guard and/or detective when I'm dealing with my own anxiety but I'll wear that hat if it means keeping my property safe. Overall, I would recommend this Co, so far so good.