Public Storage - Garland - 655 Keen Drive

Rebecca Rodriguez

I moved in this month to save money from my old storage place. I’m saving almost $100.00!! I love that it’s clean and the unit has a light. I do wish the access was a little later but overall it’s great. The manager Joy is helpful and knowledgeable.

Daniel Thornbrough

This location is clean and well managed. I've been storing there for over a year and its been a great experience with no issues. Laurie was especially helpful today over the phone. She went above and beyond helping me out with a customer service issue. Kudos to Public Storage for employees like Laurie 👍👍

James Jefferson

Jade is always super helpful and friendly when I come pay my bill. Her store always clean and smells really fresh when I walk through the door. She knows her job down to the science. I will definitely recommend others, Keep up the good work, @ Jade!!!

Mary Lane

September 1, 2024

I am seeking an attorney and calling better business bureau. I am being jerked around with this storage facility. I planned on getting out of this place but had open heart surgery. This is causing me so much stress. How can my storage be raised to $390 a month? This is ludicrous. A 10” x 15” that is not air control for $390? It was just raised to $323. A couple months later another increase. Here we go again. I’m taking out adds and paying what I’m being charged every where I can. I’m a 79 year old veitnam veteran being charged $390 for a 10x15 space. Totally taking advantage. Rent continues to increase rent once you are in. I have been a customer since the 70s. I have had rent increased so much in last year.. last two years. These good comments are fake. Check out their facebook page. This is theft.

Mrs. M. Holman

I was greeted with a smile by a lady named April who was very helpful in explaining the late fees and getting me in contact with customer service to assist me in waving the late fee. She listened and explained things very well. She was very courteous and patient and most of all knowledgeable in her job!! The manager was very helpful also her name is Edwina, she helped me start my account here. You need good help like these ladies at every location!!! I left the storage feeling PLEASED!!! Thanks a bunch ladies!