Public Storage - Katy - 1001 S Mason Road

Maxx “Savage”

I'm finally giving a rating after so long. I just have to say Gina is Amazing. I have been with Public Storage since they first bought this location. Almost 7 or 8 years now. I have had nothing but the best service from Gina since she has been hired. Anytime I've had a question, or needed help with anything she has been more than happy to help. I am very pleased with how I've been treated while renting at that location, and it has been a very positive experience (as opposed to most other storage places). If you're looking for a good storage place with reasonable prices, and really helpful people, this is the place to go.

Rusty Lee

This location is very lucky to have an employee like Gina!!! Her personality was contagious and very knowledgeable when it came to different storages that would fit our needs the best. No hesitation in getting a storage unit that’s how comfortable she made us feel. She definitely deserves a promotion. I will tell all my family about Gina and to rent from this location. AAAA+++++ No need to look elsewhere. 👍🏻👍🏻👍🏻

Muzayyan Najam

We had a great experience with Gina at this location. She was warm, welcoming, and took the time to help us find the right storage solution for our needs. Excellent customer service truly makes all the difference, and Gina is a real customer service star.

Michael Murry

Gina at the front desk is awesome! We had booked a unit online. When actually looked at it in person, it was way to small. Gina helped transfer us to a bigger one and walker us to the new unit. She's great.

M Murphy

Gina was the absolute best. She was so kind and helpful and made the renting process easy. This is the second time I’ve rented using Public Storage and by far this was the best!