Public Storage - No Richland Hills - 5623 Rufe Snow Drive

Alex

I had an absolutely amazing experience at Public Storage thanks to Morri! From the moment I walked in, Morri was friendly, professional, and incredibly helpful. They took the time to explain all my options clearly, answered every question with patience, and made the entire rental process smooth and stress-free. The facility was clean, organized, and well-maintained, but what really stood out was the outstanding customer service. Morri went above and beyond to make sure I felt confident and taken care of. It’s rare to find service this genuine and attentive. If you’re looking for storage and want a seamless, positive experience, I highly recommend working with Morri. Truly five-star service!

TinyTrex Arms93

Glen was very helpful with handling the entire process. He was very polite and made sure I understood everything. The facility looks well cared for, clean and temperature so far feels great inside.

maverickace2012

November 18, 2025

Safe, great facility, but there are rarely carts available even though the parking lot doesn’t always have cars. I’ve gone 5-7 times in 6 months and a cart was only available the one time with the same empty parking lot. Also, be aware pretty sure the rates jump after 3 months. My wife and I rented units separately in different months and both times after 3 months we received one notice the rate was increasing. I think it’s a corporate thing and was not happy about that very odd timing similarity. Overall it’s a great place, really clean, and very customer friendly.

Torrie Paschall

November 22, 2025

We've had our storage here for over 2 years and they've gone up so many times. The only way go down is to move to another unit. The older dark blonde haired woman is RUDE! She doesn't want to look up from her phone when you go in for assistance. Just her bad attitude alone is more than enough reason to find another storage but then them raising monthly rent tops it way over. We will be moving both units that we have. Oh! And both units have leaks. 1 from rain and it's in the building and the other because it's next to the maintenance room and she was clearly aware of the leak when we went to tell them. This place is horrible! Do not recommend!

keira anderson

Glenn was great… he helped me right away! And he’s such welcoming spirit ! #glennneedsaraise ‼️