Public Storage - Richmond - 8008 W Grand Pkwy S

Cynetha Lee

This is the cleanest, most organized storage facility I've ever used. From renting the unit to accessing the building, everything was well communicated, efficient and exactly as described.

Chele Hodel

This location Continues to impress me ! I've been with them for years now and the staff Continually goes above & beyond to ensure you are Happy with their service. Had a billing issue this time, glitch in the app... and they went out of their way to keep me up to date by phone calls. The error, should have not taken as long as it did to correct IMO, But the staff themselves did everything they could from their side and kept me in the loop... if Not for that, I would definitely have a different opinion. My thanks to Kim and Especially Anita in this case, well done !!!

Nick Guerrero

January 3, 2026

This company should honestly be flagged for deceptive marketing/sales/business practices. I signed up for a basic unit, pay $115 monthly, and now they are increasing it by $50. I call in to ask the Site Manager why, and that person cannot provide any factual reason why, cannot answer if the rates will continue to increase, or explain why this is not clearly stated when signing up...Supply and Demand was the logic I was provided, and when I asked if demand decreased would my rates decrease the Site Manager was again lost for an actual answer... then I asked how do I submit a complaint about this process, of course they're isn't one. Avoid this company at all costs unless you want to be stuck with continuousl rate increases...1/3/20026 rates increasing again by $62, I'm expected to pay more than double what my initial rate was, ridiculous how companies like this are allowed to operate with countinued price increases at this rate, POS company

Delonza Sylvester

I have had a storage unit for 6 months here and just recently moved out. My experience was amazing from start to finish. The new manager Anita is wonderful, attentive, and committed to great customer service. The rates are fair. The facility is well kept. I feel secure when I would go, no matter what time of the day. Overall, 10/10. If you are looking for a place to rent a storage; run, don’t walk.

Ms. G.

This facility is extremly clean with an exceptional customer service. Kim is very nice and responsible person. She patiently answered all questions,definately recommend this Storage location.