Public Storage - San Antonio - 7234 Blanco Road

Mario H

John, has been absolutely outstanding. He helped me update fiduciary documentation for our nonprofit and made what could have been a complicated process incredibly easy and stress-free. When we changed our lock, John noticed almost immediately and proactively reached out within hours to confirm it was authorized and not something nefarious or an attempt to access our unit improperly. That level of attention and security awareness gave us tremendous peace of mind. He also took the time to walk me through several downsizing options, clearly explaining the process and making sure I wouldn’t incur any unnecessary charges when we decide to move. Professional, attentive, and genuinely looking out for the customer—John is exactly the kind of manager you hope to work with. Highly recommend.

Tyler Flavin

I have had a great experience so far with this location. John the manager goes above and beyond to take care of you. I noticed how attentive he is to the units and property during my weekend of moving in. The units are the nicest ones I looked at out of five other storage facilities in the area (at least the large ones like I have).

Cindy

October 17, 2025

Gross, disgusting, 🤮 filthy🤢place to store your stuff. i wish i would have taken some pics of all the 🐀 💩(rat poop) because there was plenty, but I was too busy loading up my stuff and getting it out of there. Luckily, since my personal unit wasn’t the rats favorite place to hang out, thanks to the boric acid and powdered bleach I shook onto the floor around the perimeter of my unit. On top of that there was no light in the unit it was extremely dark, and the manager was useless. He milled around more interested in harassing customers to make sure you were using your time wisely there and constantly moving your belongings in or out. He didn’t want you to sort anything. Not only did he not clean that dump, he really didn’t anyone else to either, as he said that you must be actively moving stuff in or out the unit if you were there. That’s fine if your using your storage while your moving into a place but some people like me for instance like to rent a unit to use to store extra items that we don’t want to clutter up our houses with. That being said we may need to come in and sort out a box looking for an item or two that although we don’t use it often we need it than. He didn’t understand that concept and was very rude to me one time. i had worked a lot of hours that week, and was exhausted. i shouldn’t have even attempted to go and organize some of my stuff, but it was right after seeing that rat poop and i wanted to sort out my stuff in preparation for the move. i was in my car trying to muster up the energy to knock out the task and i feel asleep, I didn’t mean to of course, and he acted like I was a someone who was trying to sleep there like I did it intentionally- and he than scolded me like a naughty six year old, on and on about how you can’t live there. Yeah, like i would want to- gross. if i wasn’t in my car toasty warm (winter time.) and incredibly sleepy i wouldn’t have been able to fall asleep there. I wouldn’t talk to a customer with such a nasty tone or attitude. You would have thought he caught me breaking into a unit or destroying property, instead of not intentionally falling asleep. Granted i know that there are customers that are homeless and perhaps since they have other options sneak in for the evening, some even moving stuff in. This situation was NOTHING like that and i would think that he could have seen that. Really even if it was he shouldn’t talk that way anyway to anyone.Sooooooooo happy I moved out! i think that’s why a lot of storages want you to pay online not in person. They know three units are GROSS and there management sucks and therefore try to get your money with out you seeing what garbage pit you are renting. I don’t know if i will ever go through Public Storage ever again.

Armando Manzanares-obregon

Mr John is the guy you really want to talk to. He takes the extra mile to help you in all the things you needs . Very professional and polite. Great location and spotless. Great rates and always ready to help. I highly recommend.

Josue Gonzalez

Renting a unit online was a breeze and hassle-free. However, I ended up getting a unit that was too small. John, the helpful staff member, assisted me in transferring to a larger unit. He explained the process clearly and was incredibly friendly throughout the entire experience. Overall, it was a pleasant and enjoyable experience.