Public Storage - Gainesville - 14425 Lee Highway

Tony Doom

January 3, 2026

The worst storage facility I've ever used in my life. you can't reach a real person if you need them immediately. The app is garbage. It barely works half the time. You have to pay extra to get 24-hour access and they will raise your rent at a moment's notice they say they can only get a person to cut open locks once a month I wouldn't recommend public storage to anyone. Just stay away.

Kristen Dagenais

September 30, 2025

Welcome to Bait and Switch Storage, where you will end up paying 166% of the rate they sell you on. I started at 150 and am now at 250. Called to negotiate a new rate, while looking at the website informing me there were available units identical to my own at 170, and was informed they couldn't get me a better rate based on the market. They could've been honest and come out and said they didn't expect me to move. Joke's on them, 960 bucks a year for the same service is not acceptable to me.

Tyreasha Hall

Property manager Danielle was great on my move in today, she made everything so easy!!!!

Skeeter Jackzon

Kaylee was absolutely fantastic! She was kind and patient with the lady in front of me and took her time and thoroughly explained everything. She was immediately ready to help and assist me she was thorough, detailed, obviously very knowledgeable, nice, positive, was able to explain to me in a way that I would understand about what I was asking for. Gave me a detailed answer and reasoning. Seems like a very nice positive asset to the company. I will definitely be attempting to refer anyone that I know needs a storage unit locally to this public storage facility 100% for sure! Hope everyone has an amazing day thank you so much again

Amber

When I call Victoria is always quick to return my phone calls. Great customer service