Public Storage - Woodbridge - 4071 Prince William Pkwy

Chris Lopez

The customer services from Ana is EXCELLENT super friendly and great at explaining everything you need to know about the units and what is best for you. She is a profesional & I will definitely recommend this location to my friends and family thanks to ANA !!

Beshar AL Azzawi (‫بشار حسام العزاوي‬‎)

December 2, 2025

Here’s the thing: it’s my first day here. The receptionist was helpful and the unit itself is clean. But how on earth are customers supposed to move heavy items from the car to the storage units without any hand trucks or dollies? Do you really expect people to show up with their own large dolly? If the concern is that some customers keep the facility’s dollies locked inside their units, then enforce a clear policy with warnings and fines. And most importantly, provide enough dollies in the first place. Tonight I spent nearly 20 minutes searching every building for a single available dolly. I ended up carrying 70-pound boxes by myself from my car to the elevator, then down a long hallway to my unit. Completely unacceptable. Management needs to listen to customers. This place urgently needs more dollies and a better system for making them available. Until then, moving items here is a miserable experience. I'm giving three stars but I will change my score depending on the response.

Jessica Moran

November 11, 2025

I have used them for a while and am happy for the most part. However I am trying to get a bigger room and have tried multiple times to reach someone in the office and have yet to be successful.

Matt Cardona

First time storage renter, Ana was knowledgeable and explained everything to me perfectly

Realities Xtension

May 22, 2025

I can almost guarantee that 90% of these reviews are not real. This place is really bad. They new they had mold issues, they new that they were charging for climate control, yet they admitted that they don't really control the climate. In the summer they let it get REALLY hot, and they don't care if you complain. They refuse to keep the temperature at a reasonable level. The lady told me to buy a dehumidifier. Wait, what? They tied the back gate together with rope, so homeless people were coming on the property. My unit was downstairs, and I could see and SMELL that someone had urinated on the wall right next to the unit. They never would clean it up.