Public Storage - Shoreline - 20041 Ballinger Way NE | SelfStorage.com

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Public Storage - Shoreline - 20041 Ballinger Way NE

20041 Ballinger Way NEShoreline, WA 98155

Key Features

Fenced & Lighted

Fenced & Lighted

First floor access

First floor access

Drive-up access

Drive-up access

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Facility Overview & What to Expect

OFFICE HOURS

Sunday	9:30 am - 5:00 pm
Monday	9:30 am - 6:00 pm
Tuesday	9:30 am - 6:00 pm
Wednesday	9:30 am - 6:00 pm
Thursday	9:30 am - 6:00 pm
Friday	9:30 am - 6:00 pm
Saturday	9:30 am - 5:00 pm

ACCESS HOURS

Sunday	6:00 am - 9:00 pm
Monday	6:00 am - 9:00 pm
Tuesday	6:00 am - 9:00 pm
Wednesday	6:00 am - 9:00 pm
Thursday	6:00 am - 9:00 pm
Friday	6:00 am - 9:00 pm
Saturday	6:00 am - 9:00 pm

Verified Customer Reviews

Verified (15)

Google (284)

Rate public storage experience

Staff was very helpful and followed up on every thing we spoke about. I had a pretty thorough knowledge of how the process works after a couple contacts. Premises were clean and well lit. Security seemed more than adequate.

Public Storage - Shoreline - 20041 Ballinger Way NE

M Corey

Dec. 20, 2016

Happy Storage Camper

Ken at Lake Forest Park/Ballinger Public Storage is terrific! He made everything very clear and even looked over my storage plan to make sure I was getting the correct size unit. He was very thorough, showed me the unit, went over the code to access my unit, and answered any and all of my questions. I have to say his customer service was stellar - best I've had in a long time. Moving can be stressful, and the process of getting my unit really smoothed out my project. I am a happy storage camper!! I highly recommend this location!!

Public Storage - Shoreline - 20041 Ballinger Way NE

Kristi

Dec. 7, 2016

This is a good, well run facility.

The manager and other staff were very helpful. The cart situation is not so good due to customers abusing them and leaving them where others can't access them. They have just instituted locking them up when customers are done with them so they don't disappear as easily. The last couple of times I was there the bathrooms weren't very well maintained either, but they were at the end of busy days.

Public Storage - Shoreline - 20041 Ballinger Way NE

Tim Nabakowski

Nov. 10, 2016

March 6, 2026

I have been a client of this location since 2019. I have had no complaints until recently (Feb-Mar 2026) - where honestly there were a number of concerns. However after leaving a review of my concerns here in a previous post - I received a call from the manager of this facility - Mike - who gave me the details of why the problems exsisted, the remedy they were employing to address the issues, and he even lowered my monthly rate to ease some of the financial considerations. Problems are going to happen in life - how one responds to them is what speaks to character and professionalism. Mike's response was above and beyond what was expected hence the 5 star rating and my continued use of their services.

January 7, 2026

I pulled in at the end of Mikes day he was absolutley the most helpful! I needed to move my storage unit closer to where I’m moving, and he was able to get me a unit that was absolutley perfect. I hate dealing with the online customer pages, and Mike was a million times more helpful. He made the whole process extremely simple and straight forward. I really appreciate his help!!

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October 3, 2025

Had a bad experience with this storage space.I started renting probably a week into the month, yet was charged the full price. I moved out the day of and then I came back to and tell the office that I moved out. He said just make sure it’s all clean and you’re good to go. And because I went up there, he is now charging me 200 dollars, because now it’s a late fee. He told me it will go to collections if I don’t pay. After I left I received a couple phone calls, I call him back and he was pretty adamant about me paying. It’s only the 3rd day of the month. I’m now renting with Trojan and I’ve learned that they only charge a 20 dollar late fee after 6 days, because they follow state law. It would have only been my 3rd month there at the Public Storage on Ballinger way. Please be careful.

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March 4, 2026

Great until they increased my rent over 30% without warning. Beware!

December 17, 2025

Easy setup all online, super clean space with 24/7 access option plus locks and gates are all opened with the app.

View all reviews on Google

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How It Works

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